Monday 8 September 2008
1. 5-Star Customer Service
Hands-On Training Program. Seminars Starting Soon Near You.
GreenPegTraining.com
2. Customer Service Training Programs
Customer Service Training programs for all staff, managers, telephone, and e-mail. Site details program outline and offers free tips. Train-the-trainer and licensing agreements available.
www.customerservicetraining.net
3. Dale Carnegie's Booklet
Offers practical tools to increase your profits. Download for free.
www.DaleCarnegie.com
4. Customer Service Training
Powerful-Making Your Service Great. At your site. Highly Interactive.
www.4HourTraining.com
5. Customer Service Training
Learn Disney's customer loyalty methods in a real-world setting.
www.DisneyInstitute.com
6. Power Customer Service Training System
Want to build a category of one Customer Experience System? Our Power Customer Service Training System gets long-lasting results by focusing on the foundation of your Customer Experience.
www.therainmakergroupinc.com
7. Customer Service Training
Customizable training materials for customer service training manuals.
www.softskillscourseware.com
8. Fun Customer Service DVDs
Our Customer Service programs are based on our criteria for solid training as well as customer popularity. They cover topics like phone skills, customer recovery and more.
www.media-partners.com/customerservice
9. Customer Service and Training
Download Free Customer Service Podcast Series from AchieveGlobal.
www.achieveglobal.com/podcast
10. Customer Service Seminars
Become a customer svc. superstar--tried & true techniques for success.
www.skillpath.com
Format: Paperback, Publisher: McGraw-Hill (October 01, 1998), ISBN: 9780070779747
Release Date: October 01, 1998
Format: Hardcover, Publisher: McGraw-Hill (March 01, 2000), ISBN: 9780079137739
Release Date: March 01, 2000
Format: Paperback, Publisher: Amacom Books (September 30, 2005), ISBN: 9780814472903
Release Date: September 02, 2005
Format: Other - PACKAGE, Publisher: Pfeiffer & Co (February 16, 2007), ISBN: 9780787982003
Release Date: February 16, 2007
